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FAQs

  • What types of mental health conditions do you treat?
    We provide treatment for a wide range of mental health concerns, including: ✔ Anxiety disorders (generalized anxiety, panic disorder, social anxiety) ✔ Depression and mood disorders ✔ Bipolar disorder ✔ ADHD (Attention-Deficit/Hyperactivity Disorder) ✔ PTSD (Post-Traumatic Stress Disorder) ✔ OCD (Obsessive-Compulsive Disorder) ✔ Stress and Burnout ✔ Grief and Loss ✔ Substance use and addiction concerns
  • Do I need a referral to schedule an appointment?
    No, a referral is not required to see our providers. You can book an appointment directly by calling our office or using our online scheduling system.
  • What should I expect during my first appointment?
    During your initial visit, our mental health professional will: ✔ Discuss your concerns, symptoms, and medical history ✔ Ask about your emotional well-being, lifestyle, and any past treatments ✔ Work with you to create a personalized treatment plan ✔ Recommend therapy, medication, or other treatment options as needed
  • How do I schedule an appointment?
    You can book an appointment in the following ways: 📞 Call us at [505-595-1200] 🌐 Schedule online through our [Appointment Booking Page] 📍 Visit our office to schedule in person
  • Do you offer telehealth appointments?
    Yes! We provide virtual therapy and psychiatric consultations through a secure video platform, allowing you to receive care from the comfort of your home.
  • What if I need to reschedule or cancel my appointment?
    We understand that schedules change. Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment.
  • Do you accept insurance?
    Yes, we accept most major insurance plans, including: ✔ List of accepted insurance providers on the bottom of Home and About Page ✔ Medicaid & Medicare ✔ Employee Assistance Programs (EAPs) 📞 Not sure if your insurance covers our services? Call us at 505-595-1200, and our team will verify your benefits for you.
  • What payment options do you offer?
    For patients without insurance, we offer: ✔ Affordable self-pay rates ✔ Flexible payment plans ✔ Sliding scale options (based on financial need) 💳 We accept all major credit/debit cards, HSA/FSA cards, and online payments.
  • Can our providers (MD/NP) prescribe medication?
    Yes, our board-certified psychiatrists and psychiatric nurse practitioner can prescribe and manage medications as part of your treatment plan.
  • How do I request a prescription refill?
    ✔ Call our office at [505-595-1200] or request a refill through our [Contact Form]. ✔ Please allow 24 - 48 hours for prescription refills to be processed.
  • What types of therapy do you offer?
    We offer evidence-based therapy approaches in house as well as through partnerships including: ✔ Cognitive Behavioral Therapy (CBT) ✔ Dialectical Behavior Therapy (DBT) ✔ EMDR Therapy ✔ Prolonged Exposure Therapy ✔ Psychodynamic Therapy ✔ Mindfulness-Based Therapy ✔ Trauma-Informed Therapy ✔ Couples & Family Counseling
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